Straighttalk.com Website Review & Ratings + Straight Talk Coupons
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Straighttalk.com Website Review & Ratings + Straight Talk Coupons

Straight Talk: Products & Services

Straight Talk is a pre-paid cell phone company. They offer no overage charges, no activation fees and everything needed in a phone without a contract. They offer Nationwide coverage on America's best networks. They offer an unlimited plan starting at $45 per month with talk, text and data. You can also buy cell phones with many different features on this page as well.

Straight Talk: Company Background

Straight Talk is a product only sold at Wal-Mart. There is a joint venture with Wal-Mart. They are a product of Tracfone Wireless, Inc. They offer two different rate plans. One plan is a limited plan that costs about $30, it is the "All You Need" plan which provides 1000 minutes, 1000 texts, free 411 and 30MB of data for a service period of 30 days. They also have the unlimited plan that costs $45 per month for talk, text and data. They also have other calling plans available at this time.

Straight Talk: Customer Feedback & Reviews

There are mixed reviews for Straight Talk. Some customers are unhappy with the customer service. One customer said, "Answered right way, but problem only made worse.". Another customer said, "Out of country representatives are hard to understand and they don't know how to resolve your issues! I've spent numerous calls with various people and the issue still wasn't resolved. I finally got another telephone number, supposedly, in the United States but the representatives were still hard to understand and didn't understand my problem to effectively resolve!".

Other customers are very happy with the customer service they received, they also like the pricing options. One customer said, "Got a straight forward answer from a real person that took care of the problem right away.".  Another customer said, "A person answered immediately and actually took care of the problem right then. None of the, let me do this and that again and again.".

Straight Talk: Business Credibility & Trustworthiness

Straight Talk (aka Tracfone Wireless, Inc) is a Better Business Bureau accredited company since June 30, 2003. On the BBB rating scale of A+ to F, the BBB has given Straight Talk (aka Tracfone Wireless, Inc) a rating of A+. They have had 6808 complaints in the past 3 years and 2318 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the product or services.

Straight Talk: Website Popularity & Google Ranking

Alexa traffic ranker shows Straight Talk ranks 10,025 globally and 1,637 in the United States. They have a reputation of 624 sites linking in. The sites visitors view an average of 4 pages per day. This site is visited most frequently by females over 65 years old. Users have received some college and view this site from home.

Google PageRank gives Straight Talk a rating of 5 out of a possible 10 points.

Straight Talk: Social Media Presence

Straight Talk has a Facebook page with 420,311 likes. They communicate with their customers on this page. They have a Twitter with 3,388 followers. They update this page regularly. They have a YouTube page with 1,033 subscribers. They offer videos and commercials on this page. They also have a Google+ page. They offer a Straight Talk blog as well.

Straight Talk: Website Security & Safety

Straight Talk only uses personal information collected for business purposes. They will not trade, sell or disclose personal information to third party companies.

Straight Talk is Norton Secured powered by VeriSign.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Straight Talk: Pricing & Packages

Straight Talk has competitive pricing. When compared to other companies that sell the same kinds of pre-paid products and services, I found that Straight Talk's prices were average. They have the same types of plans that other companies have. The plans from Straight Talk and other companies are priced average.

Straight Talk: Shipping Rates & Policies

Phones ship in 1-2 weeks. Currently, Straight Talk is offering free standard shipping of cell phones. Otherwise they offer FedEx 3 Day Shipping which costs $4.95, FedEx Overnight Shipping which costs $14.95, and PO Box/Rural Route from USPS for $6.95. Signatures are required for FedEx 3 Day and Overnight Shipping.

Straight Talk: Payment Methods Accepted

Currently, the only payment methods accepted on the Website are Visa, MasterCard, American Express and Discover. However, if you are to purchase this product in store at Wal-Mart, you may use cash, check, gift card or the above mentioned payment methods. All items must be paid for at the time of purchase.

Straight Talk: Returns, Refunds & Exchange Policy

Straight Talk will accept returns for phones within 30 days of purchase for refund or exchange. All Straight Talk services are non refundable. They do offer exchanges, and Straight Talk will cover all of the shipping charges for exchanges. You may be able return a phone at Wal-Mart, but you must follow Wal-Mart's return policy in order to return the phone.

Straight Talk: Product images & screenshots
Straight Talk Coupons
Get Straight Talk: $15 off when you purchase phone or phone bundle of $49.99 or more @ Straight Talk
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Get Unlimited Talk, Text, and Data-$45 per month @ Straight Talk
Get $10 Off $89+ & Free Shipping @ Straight Talk
Get $10 Off SIMS Card @ Straight Talk
Get Save $25 off Phone or Bundle When You Spend $99+ @ Straight Talk
Get Free Shipping on Orders $19.99+ @ Straight Talk
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STRAIGHT TALK COUPONS
Get Straight Talk: $15 off when you purchase phone or phone bundle of $49.99 or more @ Straight Talk
Get $30 Off $99 or More @ Straight Talk
Get Unlimited Talk, Text, and Data-$45 per month @ Straight Talk
Get $10 Off $89+ & Free Shipping @ Straight Talk
Get $10 Off SIMS Card @ Straight Talk
Save $25 off Phone or Bundle When You Spend $99+ @ Straight Talk
Get Free Shipping on Orders $19.99+ @ Straight Talk
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